We’re hiring!

Who we are

Our product, Cypress.io, is a revolutionary new testing tool built from the ground up that is used and loved by more than 13,000 developers and QA engineers across the globe. We are funded by a top tier VC who believes in our mission.

We are highly experienced and passionate about solving challenging problems. Our product is open source, which means we are lucky enough to work with some of the best minds in the industry.

We are a small team, spread across the United States, that believes web testing needs a lot of love. We are here to foster a tool, a service, and a community that can teach and benefit everyone.

Benefits & Perks

  • Competitive salary
  • Health, dental and vision coverage
  • Life insurance and disability coverage
  • Remote-friendly
  • Generous paid time off and sick leave
  • Flexible work hours
  • Work with the latest technologies
  • Contribute to open source
  • Semiannual travel to work and play with our Atlanta-based team
  • Healthy office drinks and snacks
  • Modern laptop and equipment provided

Current Openings

As the first in Account Executive at Cypress.io, you will leverage our organic growth channel to drive the conversion of high value inbound opportunities into customers and account expansion in existing customers.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Drive the sales process from internal leads and qualified new prospects to closure.

  • Create pricing proposals, negotiate terms and manage the relationship process.

  • Build trust and mutual respect with technical customers and peers.

  • Contribute quantitative and qualitative data to pricing & packaging discussions.

  • Conduct compelling product demos as a part of the sales process.

  • Collaborate with Customer Success Managers, Technical Account Managers, and Marketing to identify and close new revenue opportunities.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • Intrinsic Sales DNA with a proven track record of sales success.

  • Passionate about what you do with the ability to think outside of the box - not beholden to a single playbook.

  • Ability to work with partial information and good judgment on when to ask questions and when to run independently.

  • Ability to balance competing priorities and manage multiple projects/deals at the same time.

  • A keen eye for process optimization.

  • World-class interpersonal and communication skills to make product and financial details sound simple.

Preferred Skills and Requirements:

  • Experience selling developer-centric or SaaS tools to a technical and business audience

  • Familiarity with the types of application testing and relevant tools

  • Technical background with an understanding of how web applications are built and work.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3KQxY

As a Technical Account Manager at Cypress.io, you will be responsible for nurturing our top accounts to drive greater satisfaction and expansion revenue.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Keep up with test automation industry trends.

  • Nurture top accounts by ensuring they succeed with Cypress in every way possible. 

  • Identify account expansion opportunities and collaborate with an Account Executive through close.

  • Own the onboarding of new accounts.

  • Perform QBRs to review account health with stakeholders, capture requirements to remove blockers to account expansion, and provide essential information to marketing and product management.

  • Document all interactions in a CRM system.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • Intrinsic Sales DNA.

  • JavaScript software development & testing experience.

  • A firm understanding of how web applications are built and work.

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information, and good judgment on when to ask questions. and when to run independently.

  • Passionate about developer tools.

  • A keen eye for process optimization.

  • Exemplary communication skills, both written and verbal.

  • Experience in a similar role combining sales and success at a SaaS company.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3KQM6

As a Customer Success Manager at Cypress.io, you will be responsible for nurturing accounts to drive greater satisfaction and expansion revenue.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Collaborate with our Developer Experience, Marketing, and Product teams to develop one-to-many campaigns to drive account expansion.

  • Keep up with test automation industry trends.

  • Nurture relationships via phone, email chat, web, and screenshare.

  • Ensure customer product feedback is being provided to other teams internally.

  • Identify and monitor account success metrics.

  • Spearhead cross-functional initiatives to increase customer engagement.

  • Perform Quarterly Business Reviews.

  • Own the Churn Workflow - Follow up with churned accounts to better understand the cause of churn and report back to management. 

  • Document all interactions in a CRM system.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • JavaScript software development & testing experience.

  • A firm understanding of how web applications are built and work.

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information, and good judgment on when to ask questions and when to run independently.

  • Passionate about developer tools.

  • A keen eye for process optimization.

  • Exemplary communication skills, both written and verbal.

  • Experience in a similar role combining sales and success at a SaaS Company.

  • Track record of successfully executing one-to-many campaigns.

Preferred Skills and Requirements:

  • Experience in the Dev Tools space.

  • Technical background with an understanding of how web applications are built and work.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3KQLy

As a Senior Support Engineer at Cypress.io, you will be responsible for supporting our paid customers.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Triage inbound requests from users via email, chat, and screenshare.

  • Provide support to customers by reproducing, troubleshooting, and responding to customer requests in a timely manner.

  • Analyze web application and test code to identify and correct problems and limitations

  • Leverage documentation, institutional team knowledge, and other information sources to help solve problems.

  • Effectively communicate resolution plans, progress, and status of requests externally and internally.

  • Take ownership of requests, and work with other teams to drive timely resolution on advanced requests.

  • Evaluate trends based on customer interactions and craft procedures and suggest tooling to more efficiently handle their needs.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • JavaScript software development & testing experience.

  • A firm understanding of how web applications are built and work.

  • A solid understanding of git and GitHub.

  • Knowledge in troubleshooting Linux, Windows, and Mac OS systems.

  • Comfortable working in a terminal environment.

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information and good judgment on when to ask questions and when to run independently.

  • Passionate about providing a good experience for developers.

  • A keen eye for process optimization.

  • Exemplary communication skills, both written and verbal.

Preferred Skills and Requirements:

  • Experience providing SaaS and technical support to developers.

  • Working in a developer advocate role.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3KQLQ

As a Junior Support Engineer at Cypress.io, you will be responsible for supporting our community of users and customers.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Triage inbound requests from users via email, chat, and web, and screenshare.

  • Follow set procedures for escalating issues to the proper internal team.

  • Provide support to the cypress community by reproducing, troubleshooting, and responding to customer requests in a timely manner.

  • Analyze web application and test code to identify and correct problems and identify limitations.

  • Effectively communicate resolution plans, progress, and status of requests externally and internally.

  • Communicate user feedback to internal teams to help enhance customer interactions and self-discovery of Cypress’ products, services, and processes.

  • Leverage documentation, institutional team knowledge, and other information sources to help solve problems.

  • Create leverage by developing automated workflows for repetitive tasks.

Required Skills and Requirements:

  • An empathetic approach to all interactions

  • JavaScript software development & testing experience

  • A good understanding of git and GitHub 

  • A firm understanding of how web applications are built and work

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information, and good judgment on when to ask questions and when to run independently

  • Passionate about providing a good experience for developers.

  • Exemplary communication skills, both written and verbal

Preferred Skills and Requirements:

  • Experience providing SaaS and technical support to developers 

  • Working in a developer advocate role

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3KQLm

Cypress is ambitiously changing the status quo of testing on the web with our next-generation open source Test Runner and a Dashboard Service that enable an unprecedented developer experience. Our mission is focused squarely on making testing faster, easier, and more approachable than ever before.

Cypress is remote-friendly, and we frequently hire directly from our own passionate user base. As a developer, you’ll help build tools or services that immediately impact the workflow of thousands of organizations and tens of thousands of developers using Cypress around the world.

Our stack & process

  • Our entire product-stack and codebase is written in JavaScript and TypeScript.

  • Our backend is written using Node, including REST based microservices and GraphQL API’s.

  • We use PostgreSQL as our primary datastore.

  • We use Redis to power our queueing system and also utilize it for caching.

  • Many of our core products are open source, and your public contributions will be visible to the community.

  • We care deeply about code quality and ensure everything we release is reviewed and well-tested in our CI pipeline.

  • We are an engineering lead company at our core, which means we encourage all team members to lead a proposal process for introducing new ideas and features managed entirely in Github.

Responsibilities

  • Develop new features, enhance existing features, and implement bug fixes in existing code in both the Cypress Test Runner and Dashboard.

  • Write lots of unit and integration tests.

  • Build highly performant web applications using Node.js and JavaScript.

  • Self document development processes.

  • Scope, estimate, and prioritize work.

  • Peer review others code and give actionable feedback.

  • Conduct demos and/or presentations to developers about our product and its use.

Requirements

  • Be passionate about quality software development.

  • Have experience developing highly performing web applications using Node.js and JavaScript.

  • Be proficient in writing test-driven code and excited about unit testing.

  • Comfortable giving demos, presentations, and guiding developers through testing methodologies.

  • Aware of cutting edge technology and tooling.

  • Value and understand the importance of open source and be comfortable commiting to a largely open source codebase.

  • Experience architecting applications and code that is tested, scalable, and performant.

  • Ability to research and make decisions on your own about best technologies to utilize for new projects.

  • Have a deep understanding of how the DOM works, web tooling, debugging, and memory profiling.

  • Learn fast and thrive in a constantly changing environment.

  • Be a self starter and take the initiative to complete tasks with minimal supervision.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: http://smrtr.io/5gY9Vw

Cypress is looking to add a Lead Software Engineer for our Services team.  This role would function as the team lead for the Services team, directly managing engineers dedicated to improving the Dashboard and broader Services team product portfolio.  You’d be closely coordinating with Product Management and Design to scope and estimate new features and additions to the platform, partnering with technical architects and Product to define solutions.  You would also work closely with the broader Agile team day to day, acting as a “player / coach” both providing guidance to your team while also implementing solutions.

The Cypress Services team is responsible for the Cypress Dashboard and other internal tooling. The Dashboard is a SaaS offering which acts as your orchestration hub for Cypress test runs from various CI environments, aggregating them for analytics, historical analysis, notifications, and understanding test run failures. Our application is a monorepo written in a mix of TypeScript/JavaScript, and deploys as several closely coordinated independent services. We strive to test as close to 100% of our code as we can.

Job Description

  • Working closely with the Product team to plan and execute on our roadmap

  • Helping lead an Agile team, including daily-stand ups, estimation, backlog grooming, sprint retrospectives

  • Helping contribute to the overall team output, completing technical tasks as necessary to unblock team members

  • Creating technical design artifacts to help define and scope product solutions

  • Growing and leading the team as we expand, motivating others to strive for technical excellence

  • Facilitating regular 1:1s with members of the team

Qualifications

  • 2+ years experience directly managing a technical team

  • 7+ years of overall development experience

  • Excellent communicator, both written and verbal

  • Ability to lead in application architecture, particularly in Node.js based applications

  • Ability to develop other individual's skills and professional careers

  • Knowing when to unblock any technical hurdles by writing code, and when to lead through pairing and teaching others

Ideal Candidate:

  • Experience working on a developer facing product

  • Strong familiarity with most/all of our toolset (React, GraphQL, TypeScript, Node, Express, PostgreSQL, Redis, Sass, AWS, CircleCI)

  • A desire to succeed personally through the success of the team

  • Can supervise work priorities and direction

  • Can work with other leadership to set goals and expectations

  • Understanding and placing emphasis on the value of well-written, well-tested code

  • Experience with, or willingness to work with a distributed team, we're currently in several US time zones

Additional Information

Benefits & Perks:

  • Competitive salary

  • Health, dental and vision coverage

  • Life insurance and disability coverage

  • Remote-friendly

  • Generous paid time off and sick leave

  • Flexible work hours

  • Work with the latest technologies

  • Contribute to open source

  • Semiannual travel to work and play with our Atlanta-based team

  • Healthy office drinks and snacks

  • Modern laptop and equipment provided

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Cypress is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://smrtr.io/3YJ2p