We’re hiring!

Who we are

At Cypress it is our mission to build a thriving, open source ecosystem that makes automated testing both effective and enjoyable. We’re dedicated to making the hardest things about testing easy, so that developers can build better software with confidence.

Today, Cypress provides developers and QA engineers with a better, faster, more reliable way to test anything that runs in a browser. Cypress makes writing, running and debugging tests easy for hundreds of thousands of developers worldwide, including engineering and QA teams from Disney, Slack, GoFundMe, Shopify, PayPal, Betterment, GitHub, NBA, Wayfair, and more.

Cypress was started in Atlanta (where we are still headquartered), and today our team members are distributed across the globe from Los Angeles to New York to Ukraine. We’re proud to be backed by world class investors with deep domain expertise like Battery Ventures, Bessemer, OpenView, Sapphire Ventures, and Stripes. Together, we share in the passion and talent for creating world-class tools developers love.

Benefits & Perks

  • Competitive salary
  • Health, dental and vision coverage
  • Life insurance and disability coverage
  • Remote-friendly
  • Generous paid time off and sick leave
  • Flexible work hours
  • Work with the latest technologies
  • Contribute to open source
  • Travel to work and play with our Atlanta-based team
  • Healthy office drinks and snacks
  • Modern laptop and equipment provided

Current Openings

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

Responsibilities:

  • Become knowledgeable of all of Cypress’ products and services.

  • Prospect, qualify, develop, and drive the sales process from internal leads and qualified new prospects to closure through a consultative sales process.

  • Create pricing proposals, negotiate terms and manage the relationship process.

  • Build trust and mutual respect with technical customers and peers.

  • Contribute quantitative and qualitative data to pricing & packaging discussions.

  • Conduct compelling product demos as a part of the sales process.

  • Collaborate with Success Engineers, Technical Account Managers, Marketing, and Developer Experience to identify and close new revenue opportunities.

  • Contribute to root cause analysis on wins/lossesLeverage modern tools including Salesforce, Clearbit, and LinkedIn

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • Intrinsic Sales DNA with a proven track record of sales success.

  • Passionate about what you do with the ability to think outside of the box - not beholden to a single playbook.

  • Ability to work with partial information and good judgment on when to ask questions and when to run independently.

  • Ability to balance competing priorities and manage multiple projects/deals at the same time.

  • A keen eye for process optimization.

  • World-class interpersonal and communication skills to make product and financial details sound simple.

Preferred Skills and Requirements:

  • Experience selling developer-centric or SaaS tools to a technical and business audience

  • Familiarity with the types of application testing and relevant tools

  • Technical background with an understanding of how web applications are built and work.

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014503004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

Do you get excited about developer tools? Do you have a keen eye for software quality/testing practices and methods? Do you enjoy sharing your knowledge with fellow developers? Are you eager to solve the challenges that developers like yourself face?

If yes, then join the new Developer Experience (DX) Team at Cypress to empower developers to build and ship higher-quality software faster than ever before.

The DX Team is an engineering team focused on ensuring developers can be productive and effective with Cypress via the development and dissemination of testing knowledge, methodologies, and solutions.

The DX Engineer is a high-impact role with the responsibility of providing thought-leadership to other developers within the industry through highly prescriptive and practical solutions. We have to elevate the status quo of testing workflows and knowledge to enable developers to be productive while adhering to appropriate and scalable practices.

The DX Engineer is a cross-functional role requiring you to collaborate with product design, other engineering teams, customer-success, marketing, and external collaborators/partners to ensure that users have a smooth, high-fidelity, and productive end-to-end experience with Cypress.

The DX Engineer is a highly visible role that puts you right in front of the Cypress community via conferences, workshops, and other speaking engagements. This responsibility requires you to be a technical expert and communicator with a strong ability to clearly articulate specific problems and solutions to support the diverse use cases of Cypress.

This role is a remote-friendly.

Responsibilities 

  • Develop demonstration apps, specialized plugins/libraries, integrations with other frameworks/services, and testing-related methodologies.

  • Research, engineer, and experiment with new ways to improve developer workflows and practices. 

  • Validate and experiment with early/pre-release feature developments to help ensure a robust and consistent developer experience.

  • Author and engage with the community via documentation, curated presentations, demonstrations, and learning guides to make it incredibly easy for developers to adopt Cypress.

  • Foster relationships with the open source community and establish partnerships that improve the experience and workflow of Cypress users across common frameworks and libraries.

Requirements

  • Extensive experience using client and server-side JavaScript and frameworks such as Angular, React, or Vue. Additional experience in non-JavaScript frameworks is a plus. Experience with CI/CD pipelines.

  • Aware of cutting edge technology and tooling.

  • Exceptional written, visual, and oral communication skills to engage a variety of audiences, including developers, QA professionals, and senior decision makers.

  • Highly motivated and a strong desire to make an impact. Capable of being productive when working either collaboratively or independently.

  • Open-minded, accepting of different perspectives and willingness to measure and experiment.

 

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014406004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

We’re hiring a Director of Customer Success to optimize the customer experience from onboarding to retention to growth. This role requires a consultative and holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will also be leading strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for some of the most innovative companies and teams in the world.

 We believe that successful software, product delivery and performance require an innovative approach of account management that becomes an extension of our industry-leading product promise. Our ideal candidate will have a proven track record of success in developer tools and audiences, and be comfortable in bottoms up GTM motions. 

This position is both a highly strategic and tactical role in leading Support and Success functions to fulfill immediate hiring goals, increase client adoption and retention, and identify new revenue opportunities. The ideal candidate will be comfortable acting as a player-manager with the ability to roll up their sleeves to ensure best in class client experience and satisfaction.

Roles and Responsibilities:

  • Design customer experiences and journeys that create successful practitioners and advocates of Cypress products. 

  • Mentor and inspire a team of high-performing Customer Success Managers, Customer Success Engineers, and Technical Account Managers.

  • Hire and onboard new team members who will quickly become strong individual contributors.

  • Own the ultimate success of our customers, including onboarding, product adoption, retention, and growth.

  • Ensure that customers derive maximum value from their investments with us and fully leverage our products on an ongoing basis.

  • Develop trusted advisor relationships between company and key customer stakeholders and executive sponsors to fully understand our customers’ strategies and measurements for success.

  • Serve as a customer advocate internally while effectively collaborating with internal teams including product management, sales, design, QA, and engineering.

Professional Qualifications:

  • Minimum of 5+ years of SaaS customer success or account management experience, preferably at a developer technology company.

  • Minimum of 2+ years managing customer success or account management teams

  • Experience leading support and customer success functions.

  • Strong leadership capability with proven experience building and managing dynamic, collaborative, and high performing teams.

  • Understanding of developer personas and developer tool products preferred.

  • Detail-oriented with the ability to set priorities and be flexible in a changing environment

  • Excellent written, communication and presentation skills.

  • Entrepreneurial spirit with a passion for the developer tools space.

  • Experience working with and managing diverse teams is a major plus.

Personal Characteristics:

  • Passionate about designing and delivering world-class service experiences and client success.

  • Willingness to “roll-up-sleeves” and do what is necessary to get the job done

  • Outstanding interpersonal skills and ability to communicate clearly and effectively (both written and verbal) at all levels. 

  • Analytically minded to be able to leverage data to drive strategy, decisions and recommendations.

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014506004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

Ideal Candidate:
  • 7-10 years experience
  • Big 4 Manager Level in Atlanta within a technology practice with up to a couple of years of industry experience
  • Highly motivated and wanting to be on a path to CFO
  • Strong technical acumen and exposure to + desire to learn operational aspects of finance
  • All the standard Cypress stuff - excited about the opportunity to work hard to build something great
Within the responsibilities, the primary needs are on the technical/compliance side to supplement my skillsets.  However, the right candidate will want to take on ownership beyond the accounting, which is where the expanded scope of forecasting and team-building come in.  The Big 4 Atlanta Manager designation is desirable for the technical validation it provides, the true management experience experience, and the network they will have within the local professional services.  This will be useful in selecting audit/tax partners on a go-forward basis as well as provide a recruiting network for future finance team expansion.  This role provides great exposure to world-class investors and will be working with an experienced and supportive management team.  However, to keep up with the caliber of their peers and due to the nature of our growth trajectory it also requires someone who thrives on being thrown into the deep end and figuring it out.  The successful candidate will have strong intellectual curiosity and a customer-centric orientation that allows them to learn the business quickly and earn the respect of their stakeholders.
 
Potential Challenges:
  • Materiality in operations floats significantly more than in audited financials.  For example, being $1k wrong on annual P&L is properly deemed de minimus but would cause significant issues in payroll.  The ability to apply the appropriate amount of precision to the task at hand is an essential skill.
  • Good Data takes hard work - analysis is usually not the challenging part, it's understanding how to gather the data and build the processes to ensure its integrity.
  • Will spend a lot of time in details but be asked to keep a high-level mentality to drive insights and recommendations
  • Significant ambiguity and reprioritization are the norm in rapid growth phases
Responsibilities:
  • External Financial Reporting:
    • Own the annual financial audit
    • Provide periodic reporting based on investor requests,
    • Provide bank required reporting
  • Tax:
    • Work with Tax firm to ensure compliance
    • Fed, State, R&D Credits, Jobs Credits, Property Tax, 1099's, and 3921's
    • Complete sales tax assessment and implement solution
    • Partner with VP Finance to develop proactive tax planning strategies, including seeking credits for job creation and evaluating implications of international expansion
  • Internal Financial Reporting:
    • Transition from Xero to Quickbooks - rebuild chart of accounts to align accounting with budget/forecast
    • Document monthly close process and work with bookkeeping firm to reduce time to close
    • Create departmental internal reporting packages and partner with departmental owners to provide insights into the business
  • Other Compliance:
    • Partner with DevOps to ensure compliance with SOC-II, GDPR and other compliance initiatives
    • Partner with sales and DevOps to create library of compliance responses to assist with customer inquiries
  • Forecast/Budget:
    • Partner with HR and Department leads to create the staffing plan
    • Partner with Department leads to create Opex budget
    • Partner with VP Finance, VP Success & Sales & Data Science to create revenue budget
  • Management:
    • Manage outsourced bookkeeping firm
    • Partner with VP Finance and Director of People to design, recruit and onboard world-class finance team to support hyper-growth
  • Other:
    • Legal/Contract review
    • Vendor Management
    • Variable Compensation
    • Commercial Real Estate

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4004857004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

As Product Marketers at Cypress, we aim to be experts on how software engineers, QA professionals, and DevOps engineers at various types of companies approach test automation and how Cypress’s testing platform can help them accomplish their goals. Product Marketing works closely with Product Management, Marketing, Sales, Customer Success, and Developer Experience (DX) teams to develop and refine our positioning and messaging, introduce new products and features, develop content, gather and share competitive intelligence, and ensure all marketing adheres to core messaging. 

Opportunity for Impact

As the Director of Product Marketing at Cypress, you’ll own the marketing and messaging strategy products and/or feature areas. You’ll be the expert on the value our users and customers can gain from feature and product adoption. You’ll translate that expertise into deliverables that educate, inform and promote. You’ll work both on our broad marketing efforts - brainstorming ways to increase awareness and adoption of Cypress’s automated testing platform, as well as supporting our sales and customer success efforts toward conversion, adoption, and expansion.

Job Responsibilities:

  • Establish Cypress’ product marketing practice, helping to define the scope and prioritize product marketing functions

  • Hire and develop a best-in-class product marketing team to drive impact across the Cypress products; laying out a marketing vision and scaling the function

  • Developing and leading the execution of go-to-market strategies for new products and features and ensuring alignment among all customer-facing teams as well as internal stakeholders like PM and DX.

  • Develop and execute launch plans for new products and features.

  • Owning messaging and marketing of specific feature and/or product areas:

    • Articulating clear value propositions and benefits across target personas.

    • Building and maintaining competitive comparisons.

    • Brainstorming marketing efforts to drive broad-scale awareness of specific features and benefits.

    • Building and maintaining sales enablement materials like one-pagers, battle cards, and more to ensure a perfect understanding of the feature and product functionality, benefits, and value propositions among sales & success.

Skills and requirements:

  • 5+ years experience in product marketing, working at a high-performing start-up in the B2B SaaS space that serves a technical, dev-focused audience.

  • 2+ years people management experience

  • Experience creating sales enablement content/materials for sales and success teams selling to developers as well as technical leaders.

  • Experience partnering with sales to support expansion within accounts and across customers via product education and sales enablement materials.

  • Exceptional communication skills. Able to bring visibility to projects and progress toward a goal at both a team and company level. 

  • Proven experience meeting (and setting realistic expectations around) the needs of internal stakeholders as they relate to product marketing materials.

  • Strong project management experience. Self-motivated and able to meet deadlines without being micromanaged.

  • Strong writer with good voice and tone; able to write content that is informative and persuasive.

  • Possesses an eye for good design, particularly as it pertains to marketing materials (e.g. website, branding, etc.).

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014501004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

As Product Marketers at Cypress, we aim to be experts on how software engineers, QA professionals, and DevOps engineers at various types of companies approach test automation and how Cypress’s testing platform can help them accomplish their goals. Product Marketing works closely with Product Management, Marketing, Sales, Customer Success, and Developer Experience (DX) teams to develop and refine our positioning and messaging, introduce new products and features, develop content, gather and share competitive intelligence, and ensure all marketing adheres to core messaging. 

Technical Product Marketing Manager

As a PMM at Cypress, you’ll own the marketing and messaging strategy for specific products and/or feature areas. You’ll be the expert on the value our users and customers can gain from feature and product adoption. You’ll translate that expertise into deliverables that educate, inform and promote. You’ll work both on our broad marketing efforts - brainstorming ways to increase awareness and adoption of Cypress’s automated testing platform, as well as supporting our sales and customer success efforts toward conversion, adoption and expansion.

Job Responsibilities:

  • Developing and leading execution of go-to-market strategies for new products and features and ensuring alignment among all customer-facing teams as well as internal stakeholders like PM and DX.

  • Develop and execute launch plans for new products and features.

  • Owning messaging and marketing of specific feature and/or product areas:

    • Articulating clear value propositions and benefits across target personas.

    • Building and maintaining competitive comparisons.

    • Brainstorming marketing efforts to drive broad scale awareness of specific features and benefits.

    • Building and maintaining sales enablement materials like one-pagers, battle cards, and more to ensure perfect understanding of feature and product functionality, benefits and value propositions among sales & success.

Qualifications

Skills and requirements:

  • 4+ years’ experience in product marketing, working at a high performing start-up in the B2B SaaS space that serves a technical, dev-focused audience.

  • Experience creating sales enablement content/materials for sales and success teams selling to developers as well as technical leaders.

  • Experience partnering with sales to support expansion within accounts and across customers via product education and sales enablement materials.

  • Exceptional communication skills. Able to bring visibility to projects and progress toward a goal at both a team and company level. 

  • Proven experience meeting (and setting realistic expectations around) the needs of internal stakeholders as they relate to product marketing materials.

  • Strong project management experience. Self-motivated and able to meet deadlines without being micromanaged.

  • Strong writer with good voice and tone; able to write content that is informative and persuasive.

  • Possesses an eye for good design, particularly as it pertains to marketing materials (e.g. website, branding, etc.).

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014335004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

As the first SDR at Cypress.io, you will leverage our organic growth channel and outbound strategy to help prospect and qualify opportunities for the sales team.

Responsibilities 

  • Managing a volume of daily inbound leads from a variety of marketing sources

  • Managing a high volume of daily outbound emails and calls to identified targeted leads

  • Building and maintaining a prospective list of potential high value users

  • Creating personalized emails to engage targeted accounts

  • Using Social Selling techniques to expand network and open up new opportunities

  • Processing unqualified inquiries to pre-qualified opportunities

  • Providing exceptional customer service to inbound inquiries

  • Documenting and tracking within a Salesforce CRM system

  • Providing feedback on lead quality and effectiveness 

Professional Qualifications:

  • Proven lead generation experience

  • Experience in relationship development and opportunity identification

  • Previous experience in SaaS is a plus

  • Ability to clearly understand and articulate solution value propositions

  • Technical aptitude to understand our products

  • World-class interpersonal and communication skills to make product and financial details sound simple.

  • Ability to quickly synthesize and put to use new information

  • Experience in SFDC a plus

  • Strong organizational and time management skills

  • Bachelor’s Degree strongly preferred

 Preferred Skills and Requirements:

  • Experience selling developer-centric or SaaS tools to a technical and business audience

  • Familiarity with the types of application testing and relevant tools

  • Technical background with an understanding of how web applications are built and work.

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014525004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

Cypress is ambitiously changing the status quo of testing on the web with our next-generation, open source Test Runner and a Dashboard Service that enables an unprecedented developer experience. Our mission is focused squarely on making testing faster, easier, more approachable and enjoyable than ever before.

As a Senior Engineer on the Component Test Runner team, you'll help build best in class open source tools that immediately impact the daily workflow of thousands of organizations and tens of thousands of developers using Cypress around the world. Specifically, you will be directly responsible for driving the future of how teams develop components for their frontend applications by moulding ideas into compelling user facing products.

Our ideal candidate is someone who lives and breathes open source, has a strong understanding of component libraries and design systems, is adept with React, passionate about developer tooling, and is exceptionally comfortable with Javascript.

Responsibilities

  • Look beyond symptoms to assess and comprehend the core problems developers are trying to solve
  • Collaborate with engineers, product owners, and designers to create intuitive and engaging tooling for web developers.
  • Communicate and participate within the Cypress developer community and broader open source ecosystem
  • Scope, estimate, and prioritize work
  • Develop new features, enhance existing features, and implement bug fixes in the Cypress Component Test Runner
  • Write lots of unit and integration tests
  • Peer review others code and give actionable feedback
  • Conduct demos and/or presentations to developers about our product and its use

Requirements

  • Expertise in developing React applications. NextJS experience is a plus. 
  • Vanilla Javascript development experience (Native events, lower-level browser APIs, DOM).
  • Experience developing Component Libraries or Design Systems. Experience maintaining Storybook or other Component-driven development tools is a plus.
  • Deep understanding of frontend build tools such as: Babel, Webpack, and Typescript
  • Experience developing plugins or tools for developers. Examples include: Webpack plugins, Rollup plugins, VSCode extensions, Chrome Devtools extensions, source mapping, Hot/Live Reload
  • Strong grasp of testing fundamentals and best practices
  • Experience supporting community-based feature development, bug fixing and release management is preferred. Being a contributor/maintainer of a Javascript based open source framework or developer tool is a plus.
  • Engaged in the React open source developer community is preferred. Experience with public speaking is a plus.
  • Highly opinionated, with a keen eye for intuitive API design
  • Passionate about architecting applications and code that is tested, scalable, and performant
  • Value and understand the importance of open source and be comfortable committing to a largely open source codebase
  • Comfort with dynamic startup environments where change is constant and there is a need to be largely self-guided on complex problems
  • Being a self starter with the ability to take on a high degree of individual ownership
  • Exceptional written and verbal communication skills

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4016160004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

As a Success Engineer at Cypress.io, you will be responsible for supporting our community of users and customers. Nurturing them to drive greater satisfaction and expansion revenue.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Collaborate with our Developer Experience, Marketing, and Product teams to develop one-to-many campaigns to drive account expansion.

  • Keep up with test automation industry trends.

  • Nurture relationships via phone, email chat, web, and screenshare.

  • Ensure customer product feedback is being provided to other teams internally.

  • Identify and monitor account success metrics.

  • Spearhead cross-functional initiatives to increase customer engagement.

  • Perform Quarterly Business Reviews.

  • Own the Churn Workflow - Follow up with churned accounts to better understand the cause of churn and report back to management. 

  • Document all interactions in a CRM system.

  • Triage inbound requests from users via email, chat, and web, and screenshare.

  • Follow set procedures for escalating issues to the proper internal team.

  • Provide support to the cypress community by reproducing, troubleshooting, and responding to customer requests in a timely manner.

  • Analyze web application and test code to identify and correct problems and identify limitations.

  • Effectively communicate resolution plans, progress, and status of requests externally and internally.

  • Communicate user feedback to internal teams to help enhance customer interactions and self-discovery of Cypress’ products, services, and processes.

  • Leverage documentation, institutional team knowledge, and other information sources to help solve problems.

  • Contribute to documentation as needed to ensure our users have access to current, quality, accurate resources.

  • Create leverage by developing automated workflows for repetitive tasks.

  • Take ownership of requests, and work with other teams to drive timely resolution on advanced requests.

  • Evaluate trends based on customer interactions and craft procedures and suggest tooling to more efficiently handle their needs.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • JavaScript software development & testing experience.

  • A firm understanding of how web applications are built and work.

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information, and good judgment on when to ask questions and when to run independently.

  • Passionate about developer tools.

  • A keen eye for process optimization.

  • Exemplary communication skills, both written and verbal.

  • Experience in a similar role combining sales and success at a SaaS Company.

  • Track record of successfully executing one-to-many campaigns.

Preferred Skills and Requirements:

  • Experience in the Dev Tools space.

  • Technical background with an understanding of how web applications are built and work.

  • Experience providing SaaS and technical support to developers 

    Working in a developer advocate role.

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014504004

At Cypress, we’re on a mission to build an essential testing platform that makes automated testing delightful and effective. Cypress provides better, faster, and more reliable testing for anything that runs in a browser. Hundreds of thousands of developers and QA professionals use Cypress.io to write better code faster and release with confidence.

Cypress is currently used in over 90 countries by hundreds of thousands of developers across more than 12,000 organizations. Cypress has over 1,200 customers in more than 50 countries across 45 industries and includes marquee names like Atlassian, Crunchbase, GitHub, PayPal,and Slack.

The company was founded in 2015 and has raised $55M in capital to date, including a $40M Series B financing in November 2020, led by OpenView Partners, with participation from Bessemer Venture Partners, Battery Ventures, Sapphire Ventures and Stripes.co. 

As a Technical Account Manager at Cypress.io, you will be responsible for nurturing our top accounts to drive greater satisfaction and expansion revenue.

Responsibilities:

  • Become an expert in all of Cypress’ products and services.

  • Empathize, advocate for, and maintain positive relationships with the Cypress community.

  • Collaborate with our Developer Experience, Marketing, and Product teams to develop programs to drive account expansion.

  • Keep up with test automation industry trends.

  • Nurture top accounts by ensuring they succeed with Cypress in every way possible.

  • Ensure customer product feedback is being provided to other teams internally.

  • Identify and monitor account success metrics.

  • Spearhead cross-functional initiatives to increase customer engagement.

  • Identify account expansion opportunities and collaborate with an Account Executive through close.

  • Own the onboarding of new accounts. Analyze web application and test code to identify and correct problems and identify limitations.

  • Effectively communicate resolution plans, progress, and status of requests externally and internally.

  • Perform QBRs to review account health with stakeholders, capture requirements to remove blockers to account expansion, and provide essential information to marketing and product management.

  • Document all interactions in a CRM system.

  • Communicate user feedback to internal teams to help enhance customer interactions and self-discovery of Cypress’ products, services, and processes.

  • Leverage documentation, institutional team knowledge, and other information sources to help solve problems.

  • Contribute to documentation as needed to ensure our users have access to current, quality, accurate resources.

  • Create leverage by developing automated workflows for repetitive tasks.

  • Take ownership of requests, and work with other teams to drive timely resolution on advanced requests.

  • Evaluate trends based on customer interactions and craft procedures and suggest tooling to more efficiently handle their needs.

Required Skills and Requirements:

  • An empathetic approach to all interactions.

  • Natural curiosity.

  • Intrinsic Sales DNA.

  • JavaScript software development & testing experience.

  • A firm understanding of how web applications are built and work.

  • Ability to convey technical information at an audience-appropriate level.

  • Ability to work with partial information, and good judgment on when to ask questions. and when to run independently.

  • Passionate about developer tools.

  • A keen eye for process optimization.

  • Exemplary communication skills, both written and verbal.

  • Experience in a similar role combining sales and success at a SaaS company.

Preferred Skills and Requirements:

  • Experience in the Dev Tools space.

  • Experience providing SaaS and technical support to Developers and QA Engineers.

  • Working in a developer advocate role.

 

We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply:
Visit: https://boards.greenhouse.io/cypressio/jobs/4014510004